In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. We secure your personal data and ensure that all data is safe and secure. Please don’t hesitate to contact us if you have any questions!
Lady L Boutique offers exchanges within 48 hours of receiving your product only (Subject to Addtl. Shipping Costs and Restocking fees). We stand by our product and ensure satisfaction guaranteed. If for any reason you are not satisfied please contact us. Please allow 1-2 days business days to process all returns and/or exchange requests or concerns.
To return your product, you should mail your product to:
4321 Kingwood Dr. Suite 501 Kingwood, TX 77339
Please allow all 1-2 Business days for all orders to be processed prior to shipment.
Once the order is processed a shipment notification along with tracking information will be sent via e-mail.
You will be responsible for paying for your own shipping costs and return shipping cost for your item(s). Shipping costs are non-refundable. Upon receiving a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you again for shopping with us!
Lady L Boutique